Answers at any hour
Prices, hours and availability, at night, on Sundays or while you’re busy with a customer.
AI assistants
Your WhatsApp, answering while you’re away.
What happens between a customer writing on WhatsApp, Instagram or your website and getting the reply: how it understands, where it looks and when it hands the conversation to you.
Dental clinic assistant (example)
online
Common questions
Any appointments on Saturday?
Assistant
Yes, there are two slots left on Saturday: 10:30 and 11:15. Which one should I book for you?
Appointment calendar10:3011:15
How it works
From message to reply, in four steps
It all happens in a few seconds. We break it down so you can see what it does at each moment and why it doesn’t make things up.
Incoming message
WhatsApp
Instagram
Your website
Maria
Hi! Do you have an appointment on Saturday for a cleaning? How much is it?
After hours
What it understood
Hi! Do you have an appointment on Saturday for a cleaning? How much is it?
- Wants
- To book an appointment
- Also
- To know the price
- Day
- Saturday
- Service
- Dental cleaning
- If it doesn’t know
- It hands the inquiry to you
Searching your information
Appointment calendarlive
Opening hourstext
Price listspreadsheet
FAQstext
Appointment calendar · Saturday
10:30 and 11:15 free
Price list · row 12
Dental cleaning with check-up: $90
The reply
Assistant
Hi Maria! Yes: on Saturday there are slots at 10:30 and 11:15. A cleaning with check-up is $90. Which one should I book for you?
10:3011:15Another day
or, if it doesn’t have the answer
It hands the conversation to youWith a summary of the chat, so you can take over without asking again.
What it does for your business
It answers what keeps coming up and lets you know when a person is needed
Takes appointments and bookings
It offers the open slots, confirms and sends reminders, without endless back-and-forth in the chat.
Organizes every lead
It takes their name, contact and what they’re looking for, and leaves it ready for you to follow up.
Hands you the chat
When a person is needed, it lets you know with a summary so you can take over without repeating questions.
Sounds like your business
We define the tone together: more formal or more casual, with or without emojis. You approve it before it goes live.
No tricks
It introduces itself as a virtual assistant and runs on the official WhatsApp API, so your number isn’t at risk.
AIWhat it answers with
It answers only with your business’s information
We set it up with your prices, hours, services and FAQs. Before replying, it looks there, and only there.
When it doesn’t have the answer, it hands off the inquiry instead of making something up.
Pricesspreadsheet or list
Opening hourstext
Servicescatalog
FAQstext
Appointment calendarconnected
Your websitepages
AITry it now
Talk to Zai, this website’s assistant
Zai is built the same way as the assistants we make for other businesses: it answers only with Zaiwebs’ information, says when it doesn’t know something and, if it’s better to talk to a person (to get a quote, for example), hands you over to the team on WhatsApp with a summary of the chat.
Ask it how an assistant would work for your business. It replies in English or Spanish.
It’s a virtual assistant and says so. Don’t share sensitive information with it.
Clear expectations
What it does and what it doesn’t
Does
- Answers the questions that come up all day.
- Takes appointments, bookings and sends reminders.
- Collects each lead’s details and keeps them organized.
- Hands you the conversation with a summary when needed.
Doesn’t
- Replace the people who answer: it takes the repetitive part off their hands.
- Make up answers that aren’t in your information.
- Pretend to be a person.
- Put your WhatsApp number at risk.
Works best for businesses that…
- Answer the same questions
- Take appointments or bookings
- Get inquiries after hours
- Send quotes and follow up
- Enter data by hand
For example: clinics and beauty centers, real estate agencies, restaurants, education, online stores and professional services.
How we build it
From the first conversation to your assistant up and running
Discovery
We get to know your business and what people ask you every day. You get a summary of the scope before we start.
Design
We show you how it will talk. You approve it before we write a line of code.
Development
We connect it to your channels and test it with real questions. Nothing is considered done without a second review.
Launch
We put it live, measure how it answers and keep fine-tuning it as part of the monthly fee.
FAQ
What people usually ask
How much does an AI assistant cost?
It has two parts: the setup, paid once, and a monthly fee that covers AI usage, maintenance and adjustments. WhatsApp messages are billed by Meta separately, with no markup. The amount depends on how many inquiries you get and which systems we connect it to. We’ll give you a figure in the first conversation.
Does the assistant replace the people who answer?
No. It handles the questions that come up all day (hours, prices, availability) and hands the conversation to a person when needed. It always introduces itself as a virtual assistant.
What if someone asks something it doesn’t know?
It says so and hands the inquiry to your team instead of making something up. We use those questions to keep adding to its information, so next time it does know.
Is my WhatsApp number at any risk?
No. It runs on the official WhatsApp API, which is the way Meta allows businesses to automate replies.
How long does it take?
It depends on which systems it connects to: answering from a price list is not the same as booking appointments on your calendar. Timelines are confirmed when you approve the proposal.
Contact
Tell us what your customers ask you
That’s enough for us to tell you whether an assistant would help and what it would cost. We reply in less than 24 hours.
You can also email us at contacto@zaiwebs.com